Refund Returns

Returns & Refunds Policy – PelvicTherapy Pakistan

At PelvicTherapy Pakistan, we want you to be fully satisfied with your purchase. If you change your mind, you may request a return or refund within 7 days of receiving your order. Please read the following guidelines carefully:

Glossary of Terms

• We / Us / Our: Refers to PelvicTherapy Pakistan (info@pelvictherapy.com.pk).

• You / Buyer / Customer: Refers to any person purchasing an item from our website.

Return & Refund Guidelines

1. Notification: You must inform us within 7 days of delivery if you wish to return an item. Please contact us at info@pelvictherapy.com.pk to request a return authorization.

2. Condition of Item: The product must be returned in its original condition and packaging. Items that show signs of use, wear, or damage will not be eligible for a refund.

3. Return Authorization: After your request, our team will provide you with a Return Authorization Number (RAN) and instructions on how to send back the product.

4. Shipping & Handling Costs: Return shipping charges and handling costs will be deducted from your refund. Customers are responsible for ensuring safe return delivery.

5. Refund Process: Once the returned item is received and inspected, your refund will be processed. Please allow a reasonable processing time for the amount to reflect in your account.

6. Refund Amount: You will be refunded the original purchase price minus shipping and handling fees.

Important Notes

• This Return & Refund Policy is subject to our general Terms & Conditions.

• We do not accept returns on items that are opened, used, or not in their original condition.

• For any questions regarding refunds or product returns, please contact us at info@pelvictherapy.com.pk.